Communication
Every message on the record it belongs to
Mail, chat, calls and WhatsApp in one inbox, each message linked to the ship, the call or the order it is about. Outside parties get their own link page. Nothing is lost in a mailbox.
Pro-forma for Coral Crown attached. ETA 09:10 confirmed.
Swell at the breakwater is beyond Tern's limit.
4 min · notes on the order
Berth ready from 07:15.
I linked four messages to this call and drafted a reply to the agent. Send it?
What you get
Everything communication needs, on one record
Unified inbox
Every mailbox and channel in one place, sorted and linked to its record.
Built-in chat and calls
Channels, direct messages, threads and calls, on every record.
WhatsApp front desk
Crew report in their own language by voice or text; a clean record comes back.
Link pages for outside parties
Yards, agents, charterers and suppliers see only what you shared, with no login.
Seventeen languages
The product and its messages in 17 languages besides English, reviewed before release.
Escalation to the top
Anything unresolved climbs the chain, all the way to the chairman if it must.
A day in the life
What changes for the people who use it
Operations desk
- 08:00Inbox
Tala sorted 140 messages; 11 are linked to calls and need a reply.
- 10:30Agent
The port agent opened the link page and acknowledged the certificates.
- 14:30Call
A call with the yard, with notes on the dry-dock record.
Captain
- Any timeZero-bandwidth inbox
Only what the ship needs, compressed, even on a weak link.
- MorningRead-back
A voice report in Tagalog comes back as a clean English defect report.
- EveningCircular
A fleet circular, read and acknowledged by every officer.
Your colleagues on this desk
Named, accountable, and managed by a person
Each colleague owns one area, reports to a person on your team and works within the limits that person sets.
Tala
Front desk on WhatsAppTakes reports and questions from the crew in their own language.
Does for you
- Detects the language and transcribes voice
- Drafts the record from a message
- Sends read-backs to confirm
Leaves to a person
- Bind a phone number to a person
- Promise anything on the company's behalf
Reports to your comms desk lead.
Lina
Answers from your manualsAnswers questions from your own procedures, always with the page.
Does for you
- Indexes each new revision
- Answers with page citations
- Says so when the answer isn't in the manual
Leaves to a person
- Publish a revision
- Answer from outside your documents
Reports to your document controller.
Pia
Port calls and disbursementsOwns every port call from appointment to the final account.
Does for you
- Reads any account file into lines
- Checks each line against the published tariff
- Chases late final accounts
Leaves to a person
- Approve a payment to an agent
- Accept a disputed line on your behalf
Reports to your port-call owner ashore.
Works with the rest
One record across the platform
Operations
Voyages, port calls, navigation, towage and dredging.
Learn moreTechnical
Maintenance, stores, buying, dry docks and hull.
Learn moreCrew and people
Crew planning, pay, rest hours, travel and training.
Learn moreSafety and compliance
Certificates, Port State, vetting, QHSE and documents.
Learn moreQuestions
Asked often
Can we start with just this area?
Yes. Each area can go live on its own, and the others join the same record when you add them. Nothing is migrated twice.
What if a colleague gets something wrong?
Every draft shows how sure the colleague is and why. You can undo any action for 10 seconds. A manager can pause a colleague at once, and every screen keeps working by hand.
Does it work on board without internet?
Yes. Every screen works offline and syncs when the link returns. For records made on board, what the ship wrote wins.
See your own fleet in Naavra
A 30-minute walk-through on your ships, your ports and your people. We bring the synthetic fleet; you bring the questions.